Privacy policy

Delegatus Legal Services inc. takes your privacy seriously

Our Privacy Policy (the “Policy”) is intended to describe how we collect, use, and disclose your personal information when you use our website or retain our services, and what your rights are in this regard. We also invite you to consult our Policies and practices regarding the governance of personal information.

This Policy does not apply to third-party websites including those that can be accessed through hyperlinks made available on our website. We are not responsible for such websites. If you consult a third-party website, such website will have its own policies and we invite you to consult them before submitting any personal information.

What is “personal information”?

“Personal information” refers to any information which relates to a natural person and directly or indirectly allows that person to be identified. This could include your name, email address, phone number and date of birth.

Your business details, such as your title, email address, business address or telephone number are considered personal information of a public nature.

What personal information do we collect?

As part of your interactions with us, we may collect some of your personal information, such as the following:

  • Your contact information, such as your name, address, email and phone number;
  • Information that you provide to us as part of our provision of services, including sensitive personal information, such as your health status or financial situation;
  • Billing information, such as your billing address or bank details;
  • Recruitment information, such as your resume.

In any case, we strive to limit the amount of personal information that we collect to what is strictly necessary for the purposes described in the section “For what purposes do we use your personal information?”. We do not knowingly collect personal information from minors.

Do we collect information through “cookies”?

We collect certain information through cookies and other tracking technologies (collectively, “cookies”) when you browse our website. You may or may not consent to the activation of some of these functional cookies when you connect to our site. However, if you refuse such cookies, your browsing experience may be affected.

By clicking on “Allow all” on your first visit to the site, you agree to the storage of cookies on your device.

Necessary cookies

Necessary cookies help make a website usable by enabling basic functions such as page navigation. The website cannot function properly without these cookies.

Preference cookies

Preference cookies enable a website to remember information that modifies the way the site behaves or looks, such as your preferred language or the region in which you are located.

Statistic cookies

Statistic cookies help website owners, by collecting and communicating information anonymously, to understand how visitors interact with websites.

Marketing cookies

Marketing cookies are used to track visitors across websites.

If you wish to change your consent, you can do so directly in the Cookies settings, or contact us as set forth in the “How to Contact Us?” section.

How do we collect your personal information?

We collect your personal information directly from you, with your consent, when you interact with us (for example, when you contact us for legal services, fill out a form on our website or respond to a job offer). We may, however, collect your personal information from third parties with your consent, or as permitted by law.

How do we obtain your consent?

In general, we only collect, use, and disclose your personal information with your consent. In some cases, however, the law provides that we may collect, use, or disclose your personal information without your consent (for example, when we are required to disclose your information under a subpoena or court order).

By contacting us, voluntarily providing us with your personal information, or browsing our website, you consent to the collection, use, and disclosure of your personal information in accordance with this Policy. If you provide us with the personal information of a third party, you declare that you have the consent or authority to allow us to collect, use, and disclose such information in accordance with this Policy.

Subject to certain legal or contractual restrictions, you can withdraw your consent at any time by contacting us as set forth in the “How to Contact Us?” section.

For what purposes do we use your personal information?

In general, we use your personal information for the following purposes:

  • Provide legal and other related services;
  • Create, maintain and improve our business relationship with you;
  • Recruit staff and members of the collective;
  • Ensure compliance with our legal and regulatory obligations;
  • Ensure the good conduct of our business, including the billing and management of our files;
  • Any other purpose that is authorized by law or to which you consent.
Who do we share your personal information with?

Within the collective, your personal information is only made available to our employees, agents, and lawyers whose duties require it. We may also share your personal information with third parties when required by law, or with service providers (for example, cloud hosting service providers). In the latter case, we take all necessary measures to protect your personal information (for example, by adopting specific contractual measures and limiting the sharing of your personal information).

Notwithstanding the foregoing, we do not disclose any information that is protected by solicitor-client privilege unless you have waived such privilege, that we have your consent or are required to do so under applicable laws.

Is your personal information transferred outside Quebec?

The personal information collected by Delegatus is hosted on secure servers that may be located outside Quebec, including in Canada and the United States. We may also share your personal information with foreign business partners (for example, lawyer-entrepreneurs or foreign correspondents) in the course of providing our services. When your personal information is transferred outside Quebec in this way, we carry out a privacy impact assessment and put in place contractual undertakings to protect the confidentiality of this information.

How long do we keep your personal information?

We will retain your personal information only for as long as necessary to fulfill the purposes listed in this Policy, or as required to comply with our legal, ethical, and regulatory obligations. After this time, your personal information will be destroyed or anonymized.

How do we protect the confidentiality of your personal information?

The personal information that we collect is kept confidential in accordance with applicable laws. For example, if you choose to provide us with personal information by email, or through a form on our website, we will only use the information that is strictly necessary to respond to your message and to act on it, and we will ensure that it is kept confidential.

We also take reasonable administrative, technical, and physical measures to protect your personal information from their unauthorized loss, theft, access or use. For example, we make sure that access to our offices and computer equipment is restricted, and that our staff and the members of the collective are trained about the security and confidentiality of the personal information to which they have access.

What are your rights?

You have the following rights:

  • The right to protect the confidentiality of your personal information;
  • The right to access and have your personal information corrected;
  • To the extent applicable, the right to withdraw your consent to the disclosure or use of your personal information.

To exercise any of the above-mentioned rights, please contact us in the manner as set forth in the “How to Contact Us?” section.

How to contact us?

If you would like to learn more about the protection of your personal information or would like to exercise your rights, please contact Serina Oshriyeh, our Privacy Officer, as follows:

Address: 438 McGill Street, suite 500, Montreal, QC H2Y 2G1

Email: [email protected]

Telephone: 514 316-1355 ext. 905

How do we update our Policy?

Our Policy may be updated from time to time to reflect legislative or operational changes within Delegatus. Although update notices may be used, the display of the revised Policy will be considered sufficient notice. Your continued use of our website or services is an acceptance on your part of this Policy and any update thereof.

The last update of this Policy is November 13th, 2023.